Bespoke Orders
We are happy to consider bespoke products. There are two levels of bespoke manufacturing we can do for you:
Level 1
The simplest form is when you make slight changes to a standard Artisan Furniture item. For example, you may request a different type of knob, a change in the finish of the wood, or replace the existing fabric for a new fabric. In these instances, the design rights to this product will remain with Artisan Furniture and you will be expected to take delivery of the stock immediately when it arrives in the UK.
Level 2
The second type is when you send a completely new design drawing to us and we then see if it is possible to create your design in wood. We would expect the drawing to be substantially different to any of our existing designs. Once we have agreed, the design rights will belong to the customer and they will have exclusive rights to this product.
In all cases, the final decision about whether the new product falls into case 1 or case 2 rests solely with Artisan Furniture.
Please note our standard terms for the bespoke products.
Please login to submit a bespoke order request.
Please login to submit a bespoke order request.
Delivery Timeline
Standard delivery timeline is 8-16 weeks onwards and entirely depends on the complexity of the order.
Price on Request
Price on Request and this might marginally vary once the final product is ready (+/- 5%).
Sketch on Request
Disclaimer!
Upon request, we are happy to provide with a sketch. However, please note that the sketch dimensions are approximate in nature and the actual product dimensions may vary at the time of actual making of the product by the artisans.
The dimensions mentioned on the sketch are for guidance purpose only.
Product Specifications
All product specifications must be clearly shared with our design team.
Cancellation
We do not accept cancellation, refund, altercation or replacement of bespoke products at any cost.
Non Refundable
All bespoke orders must be secured by a non refundable 100% deposit.
Picture Approval
All bespoke orders must be secured by a non refundable 100% deposit.
Payment before delivery
- Full balance needs to be paid before delivery is executed.
- Failure to do so will result in forfeiting of the deposit.
Bespoke Pricing Adjustment Guidelines
If you choose to modify the finish or upholstery fabric of your item, the pricing will be adjusted as follows, provided the design, size, accessories, configuration, and packaging remain unchanged:
• Finish Change: +7% price increase due to additional processing and production modifications.
• Fabric Change (excluding leather): +7% price increase for switching between fabric types (e.g., from velvet to tweed).
• Fabric to Leather: Case to case basis with no fixed guidelines.
• Leather to Fabric: Case to case basis with no fixed guidances.
Note: These bespoke pricing adjustments ensure that your customized piece meets our highest quality standards while accommodating the necessary modifications. Since each request requires additional resources and adjustments to our production process, these price changes reflect the complexity of customization while maintaining efficiency.