This Privacy Policy (“Policy”) outlines the collection, use, and disclosure of personal information by Global Vision Direct Limited (“we,” “us,” or “our”) when you use our website and services on the Shopify platform. By accessing and using our website and services, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Contact Information: We may collect personal information, including your name, email address, phone number, and shipping address, when you create an account or place an order.

1.2 Payment Information: If you make a purchase, we collect payment information, such as credit card details or other payment method information, necessary to process and complete the transaction.

1.3 Order Information: We collect information about the products you purchase, including product details, quantity, and price, to fulfill your orders and provide customer support.

1.4 Device Information: We collect information about the device you use to access our website, including your IP address, browser type, and operating system, to analyze website usage, improve functionality, and enhance security.

2. Use of Personal Information

2.1 Fulfillment of Orders: We use your personal information to process and fulfill your orders, including order confirmation, shipping, and tracking updates. We may also communicate with you regarding any questions or issues related to your order.

2.2 Website Improvement: We analyze the personal information collected to improve our website’s performance, enhance user experience, and ensure proper functioning of our services.

2.3 Marketing Communications: With your explicit consent, we may send you promotional emails about our products, special offers, or updates. You can unsubscribe from these communications at any time by following the instructions provided in the emails or contacting us directly.

3. Disclosure of Personal Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers, such as payment processors, shipping providers, and email marketing platforms, to facilitate order processing, payment handling, shipping, and customer support services.

3.2 Legal Compliance and Protection: We may disclose personal information if required by applicable law, regulation, legal process, or governmental request. We may also disclose personal information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

4. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Security We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your personal information.

6. Your Rights Subject to applicable laws, you have certain rights regarding your personal information, including the right to access, rectify, restrict processing, object to processing, and erase your personal information. To exercise these rights or obtain more information, please contact us using the details provided at the end of this Policy.

7. Changes to this Privacy Policy We reserve the right to update this Policy at any time to reflect changes in our data practices or legal obligations. We encourage you to review this Policy periodically for any updates. The “Last Updated” date at the top indicates the effective date of the most recent version.

8. Contact Us If you have any questions, concerns, or requests regarding this Policy or the handling of your personal information, please contact us at mailto:mail@artisanfurniture.net