Terms of Service, Artisan Furniture, UK
This Addendum supplements and forms an integral part of the Master Terms of Service of Global Vision Direct Ltd t/a Artisan Furniture (“Seller”). Where there is any inconsistency, this Addendum prevails for all transactions conducted through the Seller’s United Kingdom operations, including its website www.artisanfurniture.net and fulfilment centre in Ipswich, England.
1. Governing Law & Jurisdiction
1.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
1.2 The courts of England and Wales shall have exclusive jurisdiction in respect of all disputes arising from or in connection with this Addendum.
2. Warehouse & Fulfilment
2.1 All Goods destined for UK delivery are dispatched from the Seller’s principal UK fulfilment centre in Ipswich, Suffolk.
2.2 Risk in the Goods passes to the Buyer upon handover to the appointed carrier at Ipswich. Title passes only upon receipt of cleared funds in full.
2.3 Deliveries within the UK mainland are free of charge unless otherwise specified. Non-mainland deliveries may attract surcharges, notified at checkout or via trade portal.
3. Pricing & Currency
3.1 All prices on www.artisanfurniture.net and related portals are quoted in Pounds Sterling (GBP), exclusive of VAT.
3.2 VAT is charged at the prevailing UK rate (currently 20%) unless:
- Buyer provides a valid VAT number qualifying the order for zero-rated intra-community supply; or
- the transaction qualifies as an export under HMRC rules.
3.3 Buyer is responsible for accurate VAT accounting and indemnifies Seller for any misdeclaration.
4. UK Compliance
4.1 Sale of Goods Act & Consumer Law. Buyer acknowledges that the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982, and the Consumer Rights Act 2015 do not apply to these B2B contracts, save to the extent permitted by the Unfair Contract Terms Act 1977.
4.2 UK GDPR & PECR. Seller processes only limited personal data (e.g., delivery names, addresses, and contact details) strictly for fulfilment. Such data is handled under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), limited to business contacts only.
4.3 UKCA Marking. Buyer is responsible for ensuring compliance with UKCA conformity obligations and any subsequent UK regulatory requirements when reselling Goods in the UK.
4.4 Environmental & Packaging. Buyer shall comply with UK environmental legislation, including packaging waste, recycling obligations, and extended producer responsibility rules as applicable.
5. Returns (UK-Specific Procedure)
5.1 All returns must be raised on the Buyer’s trade account portal under “My Returns” within 2 working days of delivery. Email notifications are not accepted.
5.2 Courier collections shall only be arranged from the original delivery address in the UK. If Goods have been moved, the return claim shall be void.
5.3 Approved returns must be shipped back to the Seller’s Ipswich fulfilment centre. Returns without original packaging, or without compliance with return protocols, may be rejected.
5.4 Refunds, where approved, shall be processed in GBP and credited only to the original bank account used to pay for the order.
6. Special Notes for UK Buyers
6.1 All B2B sales are subject to VAT and HMRC reporting requirements.
6.2 Goods are not sold on a sale-or-return basis. The 14-day cooling-off period under consumer law does not apply.
6.3 Buyer bears liability for ensuring compliance with UK timber regulations, fumigation requirements, and other applicable trade controls when reselling or re-exporting Goods from the UK.
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Published January 2026 | Effective from January 2026 until Superseded or Amended