Simplified 2FA for Customers and Request to Unlock the Account

Step by step guide on how to login to your account

Step 1: Enter your email address as your username

Step 2: Enter password. To change, click here

Step 3: Enter the OTP received on your registered email address

Step 4: Logged in successfully!

If you’re still facing issues in login to your account, complete the form below to request an account unlock.

Request to Unlock Customer Account

Please be advised that this procedure may require up to five business days for completion, as it necessitates thorough verification examinations. Kindly provide the requested information in the form provided below:

✓ Valid number ✕ Invalid number

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