API, ERP and Syncing

Product Information, Images & Stock Syncing

API

Data Syncing Charges

As an ethical business practice, we would like to inform you that you can continue to use the CSV uploads to data sync the products for free, on your own website, however, if you wish to automate the process, you can avail one of the below-paid options. If you are interested in automated product syncing information such as, product name, dimensions, product buying cost etc. then you can purchase one of the below options to sync products, from Artisan Furniture to your own website.

Current version 1.0 will synchronise all of our 1000’s of available SKUs. This includes 1000’s of product features. The system will be fully updated. The process
is called static syncing.

Version 2.0 has now been released in December 2023, through which we will provide you with daily dynamic synchronising. This will keep your system up to date with all of our new additions.

WooCommerce

If your website is built on a WooCommerce platform, please opt for the WooCommerce plugin. Please log into your customer account and view the video provided, and ensure that you have understood the process. Follow the on-screen instructions to fill in a form to authorize your data syncing request. Payment must be provided before we authorize the request.

BigCommerce

If your website is built on a BigCommerce platform, please opt for the BigCommerce plugin. Please log into your customer account and view the video provided, and ensure that you have understood the process. Follow the on-screen instructions to fill in a form to authorise your data syncing request. Payment must be provided before we authorise the request.

Wix

If your website is built on a Wix platform, please opt for the Wix plugin. Please log into your customer account and view the video provided, and ensure that you have understood the process. Follow the on-screen instructions to fill in a form to authorise your data syncing request. Payment must be provided before we authorise the request.If your website is built on a Wix platform, please opt for the Wix plugin. Please log into your customer account and view the video provided, and ensure that you have understood the process. Follow the on-screen instructions to fill in a form to authorise your data syncing request. Payment must be provided before we authorise the request.

Magento

If your website is built on a Magento platform, please opt for the Magento plugin. Please log into your customer account and view the video provided, and ensure that you have understood the process. Follow the on-screen instructions to fill in a form to authorise your data syncing request. Payment must be provided before we authorise the request. Unfortunately, the Magento platform will not allow you to synchronise product images due to Magento’s restrictions. This is outside our control.

Webhook

Our system will connect your own website irrespective of the platform as long as you can provide us with a webhook. No documentation or video is available for this choice as creating a webhook, are a standard method and you need a developer for this.

Universal API

If you have the resources to integrate an API, we would recommend using the universal API option, as this option will work irrespective of the platform type. To understand the process, please read the API manual. This is one of the most advanced method of data synchronization amongst all the available choices.

Shopify

Our system connects your Shopify store to our ERP, allowing you to sync all our products. This is a beta version, so expect syncing challenges. For the full commercial version, return in the second half of 2024. Payment required before authorization.

API Manager is where the magic happens.

To start the sync process for Shopify, you need to enter the details of your Shopify account URL.
Then, the platform will prompt you to enter username and password details of your Shopify account.
Once connected, the products will automatically start syncing. The process may take a few hours to complete and you can see the progress for individual products under the Products
Products will be shown under “Draft” on your Shopify account. Once you convert the purchase prices to your selling prices, you may make them live and available for purchase.
To start the sync process for your website, you need to enter the webhook associated with your website.
The webhook will send a status code that lets your platform sync to ours.
Once connected, the products will automatically start syncing. The process may take a few hours to complete and you can see the progress for individual products under the Products
Products will be shown under “Draft” on your website. Once you convert the purchase prices to your selling prices, you may make them live and available for purchase.

Limitations

  • You may need a developer or a technical team to integrate any of the above options onto your website, we would unfortunately not be able to support you in this regard.
  • Please ensure you have the resources to integrate, before buying any of the options.
  • Once you have purchased one of the options, they cannot be refunded
  • No further information will be provided outside of the information we have already provided through video and guide resources. A decision needs to be made based on the available resources.
  • The product purchase cost will be synched through the system and you need to calculate your selling cost depending on the margins you wish to apply, as we are a B2B entity and we do not recommend any selling retail prices hence we can’t push or calculate your selling prices.
  • You need to keep an eye on your customer dashboard through the notification bell to monitor changes in prices, new product additions, etc. The system will only change the price when you re-synchronise the information during the cycle
  • If data did not sync due to a technical issue, we will do our best to resolve the issue as soon as possible. However, we will be unable to provide any compensation or extend the annual term. This is due to the fact that we are not profiting from the activity, as the annual fee barely covers our development and server costs.
  • Following the synchronisation, any subsequent SKU additions and product features will not be automatically updated (version 1.0)
  • Unfortunately, the Magento platform will not allow you to synchronise product images due to Magento’s restrictions. This is outside our control.

Exclusions

All of the above options can only be used to sync the data, between our website and your own website, for example, www.yourbusinessname.com .
The system would not consider multi-channel sales partners like Shopify, eBay, and Etsy as your own website, even if you have a store/shop on these platforms.

Disclaimer: The mentioned brand names and logos are registered trademarks owned by their respective businesses.

ERP

The wait is finally over — seamless dropship integration in the form of ERP (Enterprise Resource Planning) is finally here. The data Syncing using API or Plugin is a paid process.

ERP based data integration module connects your website or e-commerce accounts with our database. This includes product images and dimensions, product information, prices, stocks etc and is updated almost in real time. The integration will automatically cover any new products and information as well.

No more doubting whether your data is up to date, or worrying about accuracy. The future of dropship technology is here.

ERP currently works with the following,

  • Upgraded Dashboard for Customers – We are offering an upgraded customer dashboard, where you can view your sales performance against various parameters such as sales in £ and sales in units. This will include historical data as well as current orders, back orders, refunds, cancellations, and so on. (Available now)
  • Notification – We are also introducing ‘notification,’ which will notify customers on the dashboard about all critical activities such as deals, discontinued products, changes in product tributes, prices, specs, and so on. These downloadable notifications will be invaluable in managing the product health check. (Available now)
  • Onboarding API – If you’ve recently joined Artisan Furniture, have been inactive for a while, or want a more tech-savvy integration route, we have a seamless API solution for you. This API will ‘pull’ product specifications, images, stock, sizes, and other information into your custom-built website. However, we cannot provide technical support for technical integration and expect you to manage API integration at your end. We do provide a “guide to integration” that we believe is self-explanatory. This API is incompatible with third-party platforms such as Shopify , eBay , and others and kindly refer to the remaining part of this document to understand other options if you are planning to integrate with third party e-commerce platforms . (Available now)
  • Backorder Tracking – Customers can now track backorders through Flo as well as through customer dashboard. (Available now)
  • Flo, our Virtual Assistant – Flo’s capabilities are constantly enhanced and to check all the functionalities that can be managed by Flo, please click here
  • Using Webhook — ERP connects with your own website irrespective of the platform as long as you can provide us with a WEBHOOK. (Available now)  https://www.artisanfurniture.net/api-plugins/
  • Using Plugins – If your website is operating on WooCommerce, Magento, BigCommerce and Wix – the available plugins can be integrated to create a ‘digital bridge’ for synchronisation of data (Available now) –  https://www.artisanfurniture.net/api-plugins/
  • Shopify — Our system connects your Shopify store to our ERP, allowing you to sync all our products. This is a beta version, so expect syncing challenges. For the full commercial version, return in the second half of 2024. Payment required before authorisation.
  • EtsyTBC 2024
  • eBayTBC 2024
  • WishTBC 2024
  • OnBuy –  TBC  2024

Please base your selection on our official advice or make an informed decision.

Limitations:

Artisan Furniture cannot support you technologically on your side of your operations such as integrations on your end, development of the Webhook or Plugins, your system compatibilities, storage cost and management etc. These all need to set up by you, at your own cost and responsibility, to allow the ERP data flow to work. In the unlikely event of multichannel partners like Shopify, Etsy, eBay, Wish & OnBuy etc. declining our data syncing request, the flow of data would cease to work for that particular platform. This is unfortunately outside our control.
We are in the process of building a notification centre within ERP wherein any changes to the existing products will be automatically notified at your end. The system will show the products as “Not Synced” after changes unless you allow the data to be resynced.
All the information is shared as raw data and any beautification for your customers or website needs to be done at your end.
As is the case with new projects, please accept that some initial complications and bottlenecks may be present as we onboard customers into the ERP module. Rest assured that we will be handling all issues and streamlining the process as fast as we can. However, do note that the transition may not currently be completely smooth because this is a beta version. If you wish to directly use the finished version, you’re welcome to wait until December 2022 when we should have smoothened out any kinks and removed problems encountered in the beta version.

By using the ERP facility, you are accepting Artisan Furniture’s Terms and Conditions.

Flo’s capabilities are constantly being improved, and you can view all of the functionalities that can be managed by Flo by clicking here.

How the system works

  • Go to app.artisanflo.net
  • Type in your username & password. This would be the same as your trade account login details.

Dashboard simply contains this guide and gives you an overview of the ERP process

Products lets you view all the products in the Artisan database.

You can view their stock level, estimated time of restocking, product dimensions, photos and other details.
Importantly, as soon as you sync your platforms with ERP on the API Manager page, the products will begin to sync automatically.
You can see the syncing progress for each product

Simple as that! You’ll now be completely synced with our servers and product information as well as stock information will be communicated almost at real time without needing manual intervention.

Any further action will be taken by opening a support ticket.

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