We are happy to consider bespoke products. There are two levels of bespoke manufacturing we can do for you:
- Level 1 – The simplest form is when you make slight changes to a standard Artisan Furniture item. For example, you may request a different type of knob, a change in the finish of the wood, or replacing the existing fabric for a new fabric. In these instances, the design rights to this product will remain with Artisan Furniture and you will be expected to take delivery of the stock immediately it arrives in the UK.
- Level 2 – The second type is when you send a completely new design drawing to us and we then see if it is possible to create your design in wood. We would expect the drawing to be substantially different to any of our existing designs. Once we have agreed, the design right will belong to the customer and the customer will have exclusive rights to this product.
In all cases, the final decision about whether the new product falls into case 1 or case 2 rests solely with Artisan Furniture.
Please note our standard terms for the bespoke products –
Standard delivery timeline is 8-12 weeks onwards and entirely depends on the complexity of the order.
Price on Request and this might marginally vary once the final product is ready (+/- 5%).
All product specifications must be clearly shared with our design team.
We do not accept cancellation, refund, altercation or replacement of bespoke products at any cost.
All bespoke orders must be secured by a non refundable 50% deposit.
We will share pictures prior to delivery.
- Full balance needs to be paid before delivery is executed.
- Failure to do so will result in forfeiting of the deposit.