Click and Collect Service

There is NO minimum order by value or volume for click and collect.

Special prices apply. All quoted prices will be ex VAT. Please email us your shortlisted products and we can offer you special prices.

If you are interested in this service on a bigger scale such as more volume or a wider selection of products then please read about our wholesale program.

Collection Address – Artisan Furniture, Magnus Group Limited, Shed B, Orion Business Park, Great Blakenham, Ipswich, IP6 0RL.

We do not accept returns due to product damage, as the collection is managed by the trade customer unless it is a manufacturing defect.

The collection date and time has to be pre agreed so it can be booked with the warehouse anytime between 9am-5pm Monday to Friday.

Payment term – 50% deposit at the time of placing the order and the remaining balance payment a day before the collection. We accept online payments, bank-to-bank payments and telephone payments.

We accept bespoke orders.

The storage unit won’t assist with unloading and loading of the products to the van. This needs to be arranged with your own collection team.

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COVID 19 – Phone support withdrawn.

Phone support has been temporarily disabled due to the fact that London office team is now operating from home with effect from 23rd March 2020.

Our Emails and Tickets system has been considerably strengthened to ensure the flow of information is maintained. We are now able to answer tickets from 5AM to 5PM – Monday to Saturday.

Accordingly, payment over telephone has been suspended as a safety precaution. We apologise for the inconvenience, and hope you’re staying safe and entertained in these difficult times.